nsb  Never Saying Thank You.

September 22, 2011.

Have you ever oversaturated on something? So much so that you suffer a permanent aversion to that thing? You just ate waaaay too many Cool Ranch Doritos at that sleepover? Pearl onions make you nauseous ever since that Gibson martini-fueled fistfight with your brother-in-law?

That’s how I feel about marketing. Branding in particular. I totally OD’ed. Not as much as some, but enough for my system. I spent over a dozen years professionally tricking people into buying things they usually didn’t need. As result, I have post-traumatic hyper-sensitivity to people trying to pull tricks like that on me.

Case in point: I have a hard time wearing logos of any meaningful size. An irrationally hard time. I think that I spent so much time serving the Kool-Aid that I have difficulty wearing it.

I know, I know: get over it, Max.

Hating on branding is like hating on oxygen. Branding is super useful and greases all sorts of capitalist wheels of progress; how else can we remember all the things we love or hate to buy? Yuck, I hate how H&M clothes fall apart after I wear them twice! Oh yeah, I like the customer service at Peet’s Coffee, I should go back there! And so on. This type of efficient purchasing consistency was way harder back in the pre-branding Deadwood days when we were buying soap out of unmarked barrels.

I’m not arguing. I guess I’m just voting with my pocketbook in favor of brands that stand for quality and believe in making good things, but don’t have to turn me into a pawn to advance their cause.

PEGGY (crying): And you never say thank you!

DON (shouting): That’s what the money’s for!

—Mad Men: “The Suitcase.”

Previously on nsb:

2012.
Dealing With Civilians.
How to Make Things.
Shmoozing.
Haunted Castle.
Communication Arts.
2011.
NPR Digital T-Shirt.
Gnostica.
How It Works.
Logos are Overrated.
Infinite Player.
Deep Delmarva.
Quiet Corners.
Primordial Tumblers.
NPR Google TV Launch.
Never Saying Thank You.
Cutting Up An Ox.
Gothic Minimalism.
Designing Fire Hoses.
Ancient Internet.
Site Reboot.
Elegance.
Apple Likes Us.
High on Paper Prototyping.
2010.
Falmouth.
My Famous Wife.